Frequently Asked Questions

Before you open a support ticket, please read our FAQs, where 99% of our most commonly asked questions are answered.

What’s the main concept behind Mineiro?

Mineiro is a smart multi-cryptocurrency mining platform, where everyone from any part of the world can participate in and mine cryptocurrency without owning a mining rig, or any other mining related resource. Our mining farms are already set up to do the job for you.

What's smart multi-cryptocurrency mining platform?

A smart multi-cryptocurrency mining platform is a platform where enthusiasts of all levels can profit significantly by purchasing hashing power that is then channelled by our professional miners into the world’s most popular cryptocurrencies. By purchasing hashing power, you gain access to a diverse portion of profitable cryptomining in various top-earning cryptocurrencies such as BitCoin, Ethereum, Monero, ZCash, PASC, Dash and LiteCoin. Entrust your hash power to our professional engineers who mine crypto and ensure an optimal return in your share of the mining.

Where is Mineiro incorporated? Is there anything that proves it?

We are a fully licensed and certified UK company. Our headquarters are located in the city of London. Our license number is: 11374311, full name: MINEIRO LTD. Click here to verify it.

What do you solve?

We provide an cryptocurrency mining opportunity for people that don’t have the knowledge or resources to mine cryptocurrency on their own. We have built an infrastructure where everyone can participate and mine cryptocurrency.

Can anyone can participate in the mining program, or are there any restrictions?

For anyone to take advantage of our mining opportunity, the person must be at least 18 years of age and must have agreed to our Terms of Service. The country in which you’re located doesn’t matter; as long as you have an internet connection, you can participate.

Can I see your certificate of incorporation?

Yes, our certificate is listed on the About Us page. You can also view it here.

Who is the CEO?

The CEO of Mineiro limited is Joseph Dickson.

What security measures does company use?

We use several different security measures to make sure our clients’ data are securely stored and encrypted, and our service available 365 days a year, such as SiteLock, TrustWave, McAfee, Geo-Trust Anti-Malware and others.

How do I start?

To start you will need to be at least 18 years old and own $10 worth of any cryptocurrency accepted. Open your free account, and you are on your way to mine cryptocurrency.

Do you have a telegram group?

Yes, we do have a telegram group, click here to join it.

Where are your mining farms located?

Due to efficient electricity costs our mining farms are located in Iceland.

How can I verify payouts?

We share the payout info on our site.

Can I have multiple accounts with your company?

A single person is limited to a single account. Multiple accounts for one person is against our internal users’ policy. Your account should contain only real personal data, including your email address.

What’s your main offer?

We offer you the chance to rent hashing power via mining contracts. Currently we have 3 different mining contracts, each offering a different daily interest, from 2.6% to 3% daily. A mining contract runs for a one year, with an option to exit it for a 5% fee from your active share. You can start with as little as $10, for a 2.6% daily return, $5000 for a 2.8% daily return and in order to achieve 3% daily return, you share should be $20,000 or more. Interest is applied to your personal account daily and available for a withdrawal at any time without any fees.

The higher the amount of contribution, the higher the hashing power. To calculate exact hashing power and daily interest, please use calculator located on home page. Thanks to the use of smart mining technologies, your daily interest rate is fixed and cannot be influenced by market volatility, and your hashing power will be adjusted according to your interest rate.

For how long does the mining contract run?

A mining contract runs for a full year, with an option to exit it before a period of a one year. A 5% fee from your active share will be collected in situations of you exiting the contract before 1 year.

Can I exit the mining contract before it has expired?

Yes, you can do it at any time after the first 24 hours from the contract’s activation for a 5% fee from your active contribution.

How can you provide such high interest?

Based on mining volume and the state-of-the-art technology that we use for mining, we are able to provide interest that’s higher than the market average. Also, the fact that we are expanding our services globally helps us to accelerate and reach new heights. In order to keep our status as one of the world’s best mining companies available today, we have to work by standards and concepts that apply to modern-day technology. As a result of constant and purposeful teamwork we are able to provide lucrative interest to our clients.

What are the payment options?

There are several different payment options, such us BitCoin, BitCoin Cash, Ether, Doge coin, Litecoin and Dash.

I processed funds, but mining contract was not activated automatically. What do I need to do?

Email transaction details to Your funds will be added within 24h.

Can I contribute in once cryptocurrency and withdraw with other?

No, you cannot do that. You collect earnings in the same cryptocurrency you used to contribute.

What happens with my funds if cryptocurrency price goes up or down?

An account’s main value is USD. Live exchange rate is used once you buy a hashing power or withdraw your earnings. Funds are converted from USD to your desired cryptocurrency using latest markets price, meaning that cryptocurrency markets fluctuation won’t affect your funds.

How do you calculate my earnings?

The main value is USD, we use live exchange rate once you apply for hashing power or once you are collecting your earnings.

Can I have more than one active mining contract?

Yes, you can have more than a single active mining contract, but please note that they do not sum; rather, they will be threaded separately.

Is there any fee for exiting a mining contract before a period of one year?

Yes, there is a 5% fee for such action.

How can I receive back my initial contribution/stop mining contract?

Visit your personal account and go to the active mining contracts section. From there you will be guided how to collect your initial contribution.

Can I add funds to a mining contract that’s already running?

No, you cannot do that, however you can have as many mining contracts as you deem fit.

What’s the minimum and the maximum amount required to participate?

The minimum is $10, and there is no maximum restriction.

Can I get free hashpower?

We don't provide free hashpower, minimum deposit is $10.

Is principal returned at the end of term?

Yes, principal is returned.

How can I collect my interest?

In order to collect interest, please visit your personal account, withdrawal section.

What’s the minimum withdrawal amount?

The minimum amount to withdraw is $5.

How much time does it take for a withdrawal request to be processed?

Bitcoin, Litecoin and Dogecoin withdrawals are processed instantly, while withdrawals for other payment platforms can take up to 24 hours. If your withdrawal was not processed instantly, then it will be paid within 24 hours.

Are there any fees for withdrawals?

There are no fees for withdrawals from your account balance.

How can I stop my mining contract and withdraw the principal?

In order to stop an active mining contract, please visit your personal account, mining contracts, and from there you will be guided through the actions of doing so.

Can I exit the mining contract before it has expired?

Yes, you can do it at any time after the first 24 hours from the contract’s activation for a 5% fee from your active contribution.

Is there any fee for exiting a mining contract before a period of one year?

Yes, there is a 5% fee for such action.

Can I contribute in once cryptocurrency and withdraw with other?

No, you cannot do that. You collect earnings in the same cryptocurrency you used to contribute.

What’s the affiliate program?

Our affiliate program is a program where we award our members to invite new participants to our platform. All you have to do is share your referral link (available in your account) with other individuals, and you will be awarded 2% from their contribution amount into your account balance. You can also earn 5% directly from referrals contribution, if you join representatives.

How does affiliate program work?

We have a structured affiliate program to provide customers with an additional option to earn and profit from our company. In your account referrals section you will be able to find your affiliate link and share it with others. After other individuals use your affiliate link to register, they automatically become your referral. From this point on you can earn referral commission from every referrals’ contribution, 2% for regular members. Representatives earns 5% directly from referrals contribution.

Do I need an active mining contract in order to collect referral commission?

No, an active mining contract is not needed in order for you to earn regular commission.

How can I join Representatives?

In order to become a Regional Representative of Mineiro you have to have the ability to support and promote our project in your region via different ways, such as a personal blog, online / offline presentation, meetings with clients etc. The application should contain the following Information: country of residence, full name, username, email and prior promotional experience. Additional contact information such as links to social media (Facebook, Instagram Twitter, etc.) will be appreciated. Email your application to . We’ll assess your application within 24 business hours, and you’ll be informed of your status via email.

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